Power outages or problems can happen at any time. During regular business hours, 8:00 AM – 4:30 PM, Monday thru Friday, don’t hesitate to get in touch with OPD5:
Moapa Valley (702) 397-2512
Virgin Valley (702) 346-5710
OPD has contracted with a private company to answer all after-hours, weekend, and Holiday telephone calls. You will be asked these questions
- Your name
- Phone Number
You will be asked:
- To agree to a minimum $125.00 charge (You are not charged for any work on the power company side of the meter. Charges are made for after-hours reconnect, repairs to the homeowner’s panel, and the main breaker reset; please check your equipment if your residence is the only one with no power in the area before calling).
- Reason for the call (Power is out – ½ power – dim lights – low hanging wire in the street – power pole hit – tree in the line, these are examples of outage situations).
This information will be forwarded to OPD5 personnel, who will return your call and get any other information needed. If a significant outage has occurred, your call may not be returned immediately; please be patient, and OPD5 staff will try to keep you informed through our different channels (social media, mass notifications via phone/text) on the outage status.