Rates & Fees
Billing
We read a large volume of meters each month. There are four billing cycles, and each cycle is billed once a month and mailed on Friday. All bills are due two weeks after the mail date.
Delinquent Bills
Payment for service is due and payable on or before the due date as printed on the bill. A 10% penalty will be assessed to all bills paid after the due date. If a bill is not paid by the due date, a delinquent notice will be mailed reminding you of the billing. Your service is subject to disconnect 12 days after the due date. If it becomes necessary to disconnect a service for lack of payment, before reconnecting the service the account must be paid in full, with a $50.00 re-connect fee, during business hours and a $125.00 re-connect fee is added after business hours. A deposit may be required at this time if there is not one on the account.
Non-Sufficient Funds
A $25.00 NSF check fee will be charged to your account for any NSF checks returned by the bank. After notification you will have 24 hours to pay for the NSF check. After two bad checks have been returned to us you will be required to pay with cash, money order, or certified check for one year.